Frequently Asked Questions
Everything you need to know about shopping with Farm & Home Store.
How long does shipping take for heavy equipment?
Most standard orders ship within 2-3 business days. For oversized farm equipment or heavy machinery, shipping typically takes 7-10 business days via specialized freight carriers.
What is your return policy for tools and hardware?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that gas-powered equipment cannot be returned once fuel has been added.
Do you offer bulk discounts for commercial farms?
Yes, we provide volume pricing on select items such as fencing, feed, and soil amendments. Please contact our customer service team for a custom quote on large-scale orders.
Can I pick up my online order in-store?
Absolutely. Select the 'In-Store Pickup' option at checkout. You will receive an email notification as soon as your items are ready for collection at your nearest branch.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Farm & Home Store gift cards. We also offer financing options for high-value equipment purchases.
Are your products covered by a warranty?
All power tools and machinery come with a standard manufacturer's warranty. We also offer extended protection plans for added peace of mind on your essential farm and home investments.